The death claim process is one of the most time-consuming processes. Double-check and triple-check are common in the process. This collaboration project aims to identify the critical areas where improvements will have the most significant impact in handling the claim and improve quality.
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Our customers represent a wide range of companies in the life and pension market in terms of origin, size, product range and distribution strategy.
They all see the benefits of using a standardized administration system and consider IT as an integrated part of the business processes rather than an isolated function.
Improved death claim process
Inca Connectivity Framework boosted by customer collaboration
The refactoring of Inca Web Services to a second generation in collaboration with our customers sets a new paradigm for our collaboration projects. In this project we discusses technological trends and architecture, disrupted value chains etc.
...Continued regulatory commitment regarding IDD improving transparency in many dimensions
The Insurance Distribution Directive – IDD went in force in Sweden October 1st 2018. Itello and our customers discussed how to interpret the law and implementing the support in a collaboration project during 2017 and 2018. Since many of our customers are migrating from bespoke legacy systems, we decided to initiate a new collaboration project regarding how to review the reporting, according to IDD.
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