Itello offers industry knowledge and a modern software solution for pension, insurance and fund administration

Itello develops new-generation software solutions for the pension, insurance, and fund industry. Our employees have extensive experience of administration, business development, system development, and operations at insurance companies, fund companies, and banks.

By combining industry knowledge with expertise in system development, Itello develops new-generation standard software solutions. Our system includes all the functionality and flexibility that our customers need to conduct pension, insurance, and fund business in an efficient and effective way – today and tomorrow.

Itello develops its system using modern and platform-independent technology to handle large volumes in a secure way.



Insurance and pension administration and invoicing

Our goal is to give our customers what they want and also what they need

Our customers are primarily owned by banks and independent insurance companies. We offer our customers solutions for the markets where they do business. What our customers get is efficient and effective administration of pension savings, pension insurances, and funds. Our goal is to lead the field in developing business systems and delivering services within the insurance industry.

Itello offers its customers:

• Insurance business knowledge beyond the typical.
• Support for the whole process of replacing the existing system - business analysis, conversion, migration, implementation, and on-going development.
• Solid experience of running and developing administrative insurance systems for the Swedish market.
• A new generation, standard system meeting the demands of the market in terms of product flexibility, fee structures, and adaptation to new laws – fully integrated with various sales channels, customer services, accounting systems, print providers, and payment systems.

Itello's system offers customers:

• Administration of benefit and premium based products – a system for all pension and insurance products.
• Effective administration of the whole customer relationship process due to a powerful rule engine that determines the process. From offer, invoicing, and claims handling to out payment, of both product and benefit. The system helps you to develop your business and optimise resource and knowledge allocation.
• Correct handling of retro-activity, freeing up resources and preventing time-consuming assessment work.
• General interfaces to customer portals, custody systems, broker applications, bank branch office systems, accounting systems, and payment systems. Administration is also facilitated by updates from external offices (for example, the Swedish 'folkbokföringsregister' - national civic registration office) and the compilation of information for reporting to the tax authorities.
• Effective use of existing operating platforms or support for strategic choice as the system is database and operating system independent.
• Packaging of different business solutions depending on function or product areas, based on customer demand.

Adding together our industry experience, specialist knowledge, technology, and system development expertise in developing a new generation standard system, our customers get a solution that meets the demands of today and tomorrow.