Itello's architecture provides a solid foundation for Inca's functionality and business logic as well as providing a number of other advantages highly valued by our customers, for example, in the area of operations and security. Some of the distinguishing qualities of the technologies used by Inca are the following:

• Java-based software system that can run on all platforms supporting Java, enabling our customers to choose their own strategic platform.
• An intuitive web-based user interface providing ease-of-use for administrators, customer service staff, product developers, and actuaries.
• A service-oriented, component-based, layered architecture that can run against all relational databases with support for JDBC.
• With Inca Standard Integration, has specific interfaces for integration to in payment and out payment services. With Inca Integration Services, has general integration capabilities to other systems such as banking, accounting, printing, CRM, monitoring, and custody accounts.
• Scalable, hence, optimising investments in hardware and software.
• Expandable, in that existing systems can be replaced in well-defined steps based on functions and products.
• Provides full capacity in terms of operation, maintenance, and monitoring - but can also be integrated with customers' existing operations and monitoring systems.
• Designed for 24/7/365 operations providing an active dialogue with customers using, for example, internet bank services and brokers.