Trophy of the year 2020 - The nominees are...

Through Trophy of the year, Itello highlights innovative customer projects that create more efficient administrative processes, lower costs and improve quality. We want to raise attention to the people behind the projects and the result of their ability to carry out challenging tasks. The nominated projects show a wide range of assignments and a high level of competence and functionality in our products. The projects have been nominated by employees at Itello and the jury consists of Itello's management team. 

This year, there is a large variation of nominated projects, which shows the range and scope of the projects we conduct together with our customers. Here we present the nominated projects for Trophy of the year 2020. 

Folksam LO Pension - Improved repeatability of migrations

Folksam’s customers demand modern digital solutions, which is why Folksam LO Pension, together with Itello, has established a working method for improved repeatability of migrations. By using Itello's Inca Migration Toolkit, and with minimal development, SEK 134 billion of customers' total insurance capital at Folksam LO Pension were migrated during 2018-2020. Today, 99% of Folksam LO Pension's insurance capital is managed in Inca. The investment has enabled business progression, the ability to meet future customer needs, compliance with new legal requirements and migration of new companies within the Folksam Group. 

For Folksam, the migration entails system support which ensures cost-effective compliance and the ability to keep up with future contract changes within the collective agreement areas in which they operate. Therefore, the project "Improved repeatability of migrations" is nominated for Trophy of the Year. 

AMF – Administration of multiple social security numbers

Safe and simple pensions should be available to everyone regardless of background and conditions. To enable this, fictitious social security numbers are in some cases used, which causes complications when administrating social security numbers. Together with Itello, AMF has therefore thoroughly handled tens of thousands of multiple social security numbers. New technical solutions have been created in Itello’s policy administration system, Inca, and working processes have been established to secure a safe pension for each individual customer.

Thanks to these measures, AMF has strengthened its success factors, which means the lowest fee through lower management costs and responsible businesses through higher quality. AMF demonstrates, once again, that all customers are equally important. Therefore, the project "Administration of multiple social security numbers" is nominated for Trophy of the Year.

  • April 6, 2021